Frequently Asked Questions

Questions Answered.
Clearly.

Everything you need to know about our services, process, pricing, and policies — before you call. If your question is not here, call us directly at (833) 326-9846.

The Service

About Mobile DNA Testing.

What is mobile DNA testing?
Instead of relying on a walk-in collection center, we coordinate the appropriate collection process and location based on your circumstances. Collection requirements vary by test, and we coordinate the case from scheduling and specimen collection through laboratory processing and results.
Where do you collect?
We coordinate collection at an appropriate private location based on your circumstances, including law offices, medical practices, and other suitable settings. We do not operate a shared collection center or walk-in clinic.
What areas do you serve?
We serve Southern California, Las Vegas, and select locations where logistics can be arranged.
How do I get started?
Call us at (833) 326-9846 or use the contact form on our website. Every appointment begins with a consultation — we confirm the right test for your situation before anything is scheduled.
What DNA tests do you offer?
We coordinate legal paternity testing, peace-of-mind paternity testing, prenatal paternity testing (NIPP), DNA profile testing, maternity testing, siblingship testing, grandparentage testing, and Postmortem DNA Coordination.
Who processes the samples?
Relationship testing is processed through an AABB-accredited relationship-testing laboratory. Laboratory credentials and testing requirements may vary by test type and purpose.
Is my information kept confidential?
Personal information is handled according to our privacy policy and applicable authorization requirements. Information and results are released according to the laboratory's reporting procedures and as otherwise permitted or required by law.
Do you work with attorneys and medical professionals?
Yes. We work directly with family law attorneys, OB-GYN practices, and funeral homes. Each professional audience has a dedicated page on our website with specific referral information.
Legal vs. Personal Knowledge

Understanding the Difference.

What is the difference between legal and peace-of-mind testing?
Legal testing follows documented chain-of-custody procedures, including identity verification and controlled collection, so the results are prepared for legal, administrative, or other official use. Peace-of-mind testing is intended for personal knowledge and does not use the same legal chain-of-custody process.
How do I know which one I need?
If the results may be needed for custody, child support, estate matters, administrative purposes, or another situation requiring documented proof of biological relationship, legal testing may be appropriate. If the results are for personal knowledge only, peace-of-mind testing may be sufficient. When in doubt, contact us before scheduling.
Can I upgrade from peace-of-mind to legal testing after collection?
No. A peace-of-mind collection does not use the legal chain-of-custody process required for legal or official testing. If the results may later be needed for legal, administrative, or other official purposes, a new legal collection may be required.
What is chain of custody?
Chain of custody is the documented process used to identify the tested parties, control the collection, label and seal the specimens, and document their transfer to the laboratory. These procedures support the use of the results for legal, administrative, or other official purposes.
Are legal results accepted in California and Nevada courts?
Legal relationship testing is processed through an AABB-accredited relationship-testing laboratory using the chain-of-custody and documentation procedures required for the case. Acceptance depends on the requirements of the court, agency, or other authority requesting the testing.
What ID is required for legal testing?
Adult participants are generally required to provide valid government-issued photo identification for legal testing. Identification, consent, and documentation requirements for minors depend on the laboratory and the circumstances of the case and are confirmed before collection.
Pricing

What Does It Cost?

Service
Description
Starting Price
Peace-of-Mind Paternity Testing
For personal knowledge only
$350
Legal Paternity Testing
For legal or official use — chain-of-custody documented
$595
Maternity Testing
Legal or personal knowledge
$595
Siblingship Testing
Legal or personal knowledge
$595
Grandparentage Testing
Legal or personal knowledge
$595
DNA Profile Test
DNA profile for personal records and future reference
$750
Prenatal Paternity (NIPP)
Non-invasive — from 7 weeks gestation
$2,200
Postmortem DNA Coordination
Coordinated testing after a death for family, estate, or legal matters
$2,500+
Concierge Enhancements
Weekend Availability
Saturday & Sunday scheduling
$150
After-Hours Scheduling
Outside standard business hours
$150
Priority Scheduling
Urgent scheduling when availability allows
Quoted by case
Expedited Lab Processing
Faster turnaround through our lab partner
$300–$500
Additional Documentation
Additional case documentation when available or requested
$50
Mobile Collection Fee: A standard $60 mobile collection fee applies to most scheduled collections and is in addition to the service price above. Complex, postmortem, or special-location cases may involve different coordination or collection fees, which are confirmed before scheduling.
Scheduling & Process

What to Expect.

How do I schedule an appointment?
Call us at (833) 326-9846 or use the contact form. Every appointment begins with a consultation. We confirm the right test, answer all questions, and schedule only when everything is confirmed.
How quickly can you schedule?
Scheduling depends on the test, location, participant availability, and case requirements. For time-sensitive matters, call us directly and we will review the available options.
What happens at the collection appointment?
The collection process depends on the test being performed. Standard relationship testing generally uses buccal cheek swabs. Legal testing also includes the required identity verification and documentation. Prenatal testing requires a maternal blood draw performed by a licensed phlebotomist, while postmortem cases follow separate specimen and facility procedures.
Do all parties need to be present at the same time?
Not necessarily. Whether participants are collected together or separately depends on the test, laboratory requirements, and circumstances of the case. We confirm the appropriate collection arrangement before scheduling.
What if a party refuses to participate?
Participation generally requires the appropriate consent or legal authorization. If someone refuses to participate, the next step depends on the circumstances of the case. Questions about compelled testing or court orders should be addressed with the requesting attorney, court, or other appropriate authority.
What is your rescheduling policy?
Rescheduling within 24 hours of a confirmed appointment incurs a $150 fee. A missed appointment or late cancellation incurs a $150 fee.
What is your refund policy?
Refunds, cancellations, rescheduling, and testing-related fees are governed by our Refund Policy. If additional collection or laboratory work is needed, any applicable fees are explained before proceeding.
Do I need to sign anything before testing?
Required consent and authorization depend on the test, participants, laboratory requirements, and circumstances of the case. For legal testing, the required documentation becomes part of the chain-of-custody record. Requirements involving minors are confirmed before collection.
Results

Your Results.

How long does it take to get results?
Turnaround time varies by test type, specimen, and laboratory processing requirements. Estimated timing is confirmed for your specific test, and laboratory processing generally begins after all required specimens and documentation have been received.
How are results delivered?
Results are provided according to the laboratory's secure reporting procedures and the authorization established for the case. Legal testing includes the applicable chain-of-custody and case documentation.
How accurate are the results?
Paternity testing can provide a probability of paternity of 99.9% or greater when the tested man is supported as the biological father, while an exclusion indicates that the tested man is not the biological father. Relationship testing is processed through an AABB-accredited relationship-testing laboratory.
What if my results are inconclusive?
Some cases may require recollection, an additional specimen, or further laboratory review before a result can be completed. If additional testing or collection is needed, the available options and any additional fees are explained before proceeding.
Can results be sent to my attorney?
When permitted by the laboratory's reporting procedures and the authorization established for the case, results can be provided to an attorney or other authorized recipient. Reporting arrangements are confirmed for the specific case.
What do my results look like?
Results vary by test type. Contact us before or after scheduling and we will explain exactly what your documentation will include for your specific test.
Still Have Questions?

Call Us Directly.

If your question is not answered here, call us. We will review your situation, answer your questions, and help determine the appropriate next step before scheduling.

Serving Southern California, Las Vegas, and select locations where logistics can be arranged.
Monday–Friday, 8:00 AM – 6:00 PM  |  Weekend availability upon request.