When a family needs DNA testing, we coordinate the entire process — guiding the family and your facility through exactly what is needed, when it is needed, and how to collect it.
We provide the kit. We provide the instructions. Your facility follows our guidance and collects from the deceased. We collect from the living parties separately. Both specimens go to the lab under one case number — matched upon arrival.
We consult with the family or their attorney, confirm what is needed, and establish authorization. We determine the appropriate specimen type and assess timing. Nothing moves forward without confirmed authorization.
We either deliver the DNA collection kit to your facility personally or ship it via FedEx — whichever the timeline requires. The kit includes specific instructions for the specimen type needed from the deceased. Once the kit is in your hands, we do not handle it again.
Following our instructions, your staff collects the appropriate specimen from the deceased and completes the collector's portion of the documentation included in the kit. Your involvement in the case ends here.
We meet with the living parties — the family members being compared — at a separate appointment. We conduct our own collection and complete our chain-of-custody documentation independently.
Your facility sends their sealed specimen directly to the laboratory. We send ours separately. Both carry the same case number — assigned by us — so the laboratory matches and processes them together upon arrival.
The laboratory processes both specimens under the matched case number and returns results within 10–15 business days. Results are delivered directly to the family or their attorney. Your facility is not notified.
Two separate collections under one case number maintains the independence and integrity of both specimens — and eliminates any question about handling.
Your staff follows our kit instructions, collects the specified specimen, completes the collector's documentation, and ships directly to the lab under the assigned case number.
We meet the family members being compared at a separate appointment, conduct our own collection, complete our chain-of-custody documentation, and submit our specimen to the lab independently.
If the coroner's office has been involved, a blood card or other specimen may already be on file — often the most viable specimen available for postmortem DNA testing.
The family authorizes release directly with the coroner's office. A specimen release fee applies — fees vary by county and state. We guide the family through that process. Once released, we coordinate retrieval and manage everything from that point forward.
In coroner cases your funeral facility may not be involved at all. We work directly with the family and the coroner's office.
For an active case — call directly. Every day that passes reduces specimen viability. We are available to guide you and the family through the process immediately.